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delivery details & information on returns
We aim to despatch small orders of clothing (e.g. t-shirts, polos, sweatshirts, hoodies) within 15 working days, but obviously sometimes it can take longer, so we have to say please allow up to 30 days for delivery, as per the distance trading laws, but obviously we do our utmost to get orders to you as soon as possible. If an order is placed after 4pm or at weekends then the working day starts from either the next day during the week or Monday if placed at the weekend. If we are unable to fulfil your order within this timescale, we will notify you and offer you a refund if you do not wish to wait.
If you have a deadline then please email first and let us know, so we can let you know whether we will be able to do this for you by the time you require.
For larger orders we will let you know approx timescales and if this is not acceptable we will refund your money.
We post all items either by Royal Mail 1st class post (which can taken 2-3 working days), or by courier for larger orders.
Under the Distance Selling Regulations you have seven working days (starting the day after the goods are delivered) to cancel your order for plain clothing. Upon receipt we will reimburse the cost of your item and the postage charges.
For personalised items, we regret that we cannot accept returns unless we have made an error in your order, in which case we are happy to rectify the problem or give a refund.
We do not ship outside of the UK, and will refund any orders received from outside of the Uk.
E&O
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